Make sure you’re not paying too much on your bills
May 19, 2008
A recent report has highlighted how many people could be paying way over the odds on their bills as a result of errors made by firms. With many people already struggling with their finances and trying to cope with increasing payments and bills this sort of problem could make things worse for many more people, resulting in increased strains on household finances. Officials have stated that in some cases higher bills could be due to error as well as inflation.
One industry official said: “The staggering amount of people who’ve been hit with an incorrect bill only goes to show how inadequate some providers can be. Consumers are already facing increased living costs, the last thing they need is to be charged for something they never had. Worryingly there are millions of people who still don’t check their bills, meaning they could be paying over the odds for a service they have never received. If you don’t check all your bills you’re leaving yourselves open to being taken advantage of.”
He also went on to state: “People should monitor every bill they receive - especially if they pay by direct debit. If payments are made automatically against incorrectly charged bills, suppliers are raking in millions of extra pounds. Also, anyone who doesn’t pay by direct debit should check whether they would be hit with extra charges as some suppliers, such as BT and Virgin, charge for not paying by direct debit. Consumers are already going through a hard time with rising living costs, it is about time suppliers started treating them fairly.”
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