OFT warns on bank charge fraudsters

 

September 27, 2007

The Office of Fair Trading has issued a warning to consumers in the UK, asking them to be vigilant with regards to anyone asking for their bank account information in connection with helping them to reclaim bank charges.

The warning comes after it came to light that a number of fraudsters have been posing as officials from the Office of Fair Trading, and have been obtaining bank account details from vulnerable consumers by pretending that they need these details to help them to reclaim bank charges. The fraudsters are making contact with consumers by phone, and some consumers have already been fooled into giving out their details, which the fraudsters then go on to use to obtain money, run up bills, can carry out fraudulent activity.

The Office of Fair Trading has been heavily involved in the row over bank charges, which erupted last year following claims that the charges were unlawful and unfair. It is therefore not surprising that many consumers have believed the fraudsters when they have called and claimed to be from the OFT. However, officials from the Office of Fair Trading have stated that they would never ask consumers for bank account details, so any such request from parties claiming to be from the agency should be treated with suspicion.

The Office of Fair Trading has also warned consumers in the UK to ensure that they do not give out their bank account details or credit card details in response to any other call that they receive where the call was not initiated by themselves. Details such as these should also not be provided in response to emails or input into the bank website if the consumers has linked into the site via an email. Many fraudsters are now using such elaborate scams, known as phishing, to unlawfully obtain consumers’ bank account and card details.

Alan Wright
27th September 2007

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