Flood victims will not receive compensation from Severn Trent
September 17, 2007
According to recent reports over 350,000 households in the Gloucestershire area are being refused compensation from Severn Trent Water, despite being left without water for nearly three weeks in some cases.
Reports claim that Severn Trent Water had even put funds aside in order to compensate the victims, after they lost access to drinkable water due to the closure of a treatment plant, but the water giant has now decided that the problem stemmed from unprecedented weather conditions, and therefore none of the affected households are entitled to claim compensation.
One outraged customer that was affected by loss of drinkable water following the severe flooding in June and July of this year stated: ‘We’ve had no water and they are giving us no compensation, despite massive profits. It’s because the company has not been investing in new sewer systems that this has been so much worse than it needed to be.’ However, Severn Trent Water officials state that other plans have been made for the money that had been put aside for compensation.
Severn Trent officials state that instead of awarding compensation to those that were affected by the loss of water after the closure of a treatment plant they will be donating £3.5 million to some of the worst hit areas of the flooding. The managing director of Severn Trent, Tony Wray, stated: ‘Many communities have suffered significantly. We believe that a contribution such as this will be of long-term benefit to all in the community.’
Normally, customers that lose water facilities as the result of supply problems are entitled to claim compensation. However, Severn Trent state that because the weather was at fault for the issues this is not the case in this particular situation.
Alan Wright
17th September 2007
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